What home internet plans and speeds does TELUS offer? The My Wi-fi app gives you total control of your network. You can also monitor your data usage in your My TELUS account, so we recommend you keep an eye on it – at least for the first few months. Daily Hive is a Canadian-born online news source, established in 2008, that creates compelling, hyperlocal content. You can cancel your Pik TV subscription anytime you like. Tell us what you think. Hi, I have internet 15 and optic tv. I'm using it for just typical home use. TELUS is the latest Canadian telecom giant to announce a new promotion that promises customers more data for a cheaper price. You can book an installation appointment during checkout, You may find time slots within the next few days, but expect 1 – 2 weeks, For internet alone, installation takes 1 – 2 hours. And is it free? This means, for example, that if you’ve signed up for Internet 750 – whose posted speed is up to 750 Mbps – you will actually experience speeds of up to 750 Mbps day and night, including the peak hours of 6pm to 11pm. Sign up for our newsletter to get exclusive content, contests, and perks direct to you. Bundle services together and get extra savings with each one you add. Our area now has fibre optic ability and when I looked online, it seemed like I could get internet 15 on the fibre optic system. See below to decide which is right for you. Much thanks, Yasmine. If you have an entire household of very active internet users – who stream multiple 4K shows at the same time, take video calls, are into online gaming, and like to back up large amounts of data in the cloud – look for a plan with 300 Mbps or more. An easy to set-up mesh network ensures you always have the best signal. Plus, get a $50 bill credit when you order online. “The $75 is the BYOD price, so customers are able to get the plan when they purchase a new phone as well,” she said. That means a fast, always consistent connection. Check availability. No term They control the router. For internet alone, installation takes 1 – 2 hours. for 24 months, then $105/month. Compared to our competitors our whole home Wi-Fi performance gives you the fastest Wi-Fi speeds when multiple devices are connected. It’s a TV service with the most shows, on demand movies and premium streaming services. So the cancellation fee will be 6 months x $30 = $180 (plus taxes). Discount applied after your order is processed. Discount applied after your order is processed. Theme packs are small bundles of channels of a similar genre (e.g. . I am okay with the speed as I don't stream (yet) or game or do any serious multimedia. Choose what you want and build a package filled with the entertainment you love. Neighbours with the most likes in the past month. What’s considered a “good” high speed internet connection depends very much on what you plan to do online. TELUS is dedicated to creating a 100% fibre optic network – TELUS PureFibre. If you want to watch Pik TV on your television you can use an Apple TV and the Pik TV app to get a great live TV experience. Hello, I am using Internet 25 - 2 mbps and 300gb data. 2 year term. What’s the difference between download speed and upload speed? TELUS Home Services will make sure you stay connected, entertained and secure – now and in the future. We’re moving to a virtual installation process by combining our technician team with the latest video chat technology to guide you through the install from the outside of your home. The more services you add, the more you save. If you received a gift with purchase, you have 21 days to return it. It would typically disconnect every 30~45 minutes for about 15~20 seconds. After 30 days, if you cancel your internet service, the fee will be. If you received a gift with purchase, you have 21 days to return it. If you purchased hardware with your Pik TV, you’ll have 30 days to return it in order to receive a refund. We offer a 30-day satisfaction guarantee. Check Availability. On a 2 year term, we offer a 30-day satisfaction guarantee. So, I am confused. Internet. Based on a national average, TELUS is ranked #1 by PCMag as Canada’s fastest major internet provider. All fees – including monthly charges, installation fees (if any) and up to $100 in pay-per-view charges – will be waived. You may find that the upload speed is only 15 Mbps. news, lifestyle, movies, etc.) Unlike other providers, TELUS delivers 100% fibre to your home. If you’re not satisfied, you can cancel within 30 days of installation. For example, if you cancel at the end of month 18, there are still 6 months remaining in your term. So the cancellation fee will be 6 months x $15 = $90 (plus taxes). Thanks, Yasmine. Fast Internet . Then you’ll get a feel for whether you should upgrade to a bigger plan, or possibly add Unlimited Data Usage to your account. TELUS leads the market with download speeds up to 1,500 Mbps and upload speeds up to 940 Mbps so you can stream, download and video chat quickly and smoothly. TELUS PureFibre internet plans are “symmetrical”. Posted September 15, 2020. Source: Teksavvy Be Organized and Set a Reminder. That makes a fibre optic internet connection immune to many of the forces that negatively affect traditional cable internet – like electrical interference, water and oxidation. If you are not on a term agreement (or if you’ve completed it) you may cancel services any time without charge. Unlike cable internet, DSL lines are not shared with your neighbours, so you can expect consistently fast internet, even during the busiest times. In a statement, TELUS told Daily Hive that it is “making enhancements” to its customer experience. To help us improve this website, we'd love to hear your feedback. Brandi Rees, media relations with TELUS, told Daily Hive that the promotional plan will be available for “new, renewing, and existing BYOD (Bring Your Own Device) customers. And that number is growing quickly, as we spend over $1 billion per year expanding our PureFibre network. However, after the initial 10 GB, customers will be forced to use the rest of their unlimited data at reduced speeds. If you’re not satisfied, you can cancel within 30 days of installation. Download speed means how quickly you can receive data from the internet. Okay, that makes sense that 150 speeds and up need fibre optic but I wonder why he did not just say that? Pick the services you want and build a package that fits your needs. Even if you’re not yet in a PureFibre area, you still benefit from more consistent speeds than those offered by our competitors. TELUS PureFibre lets you experience state of the art streaming, with clear pictures and better sound. Speeds over copper lines can't go that fast so anything 150 and up is purely using fiber optic lines. With features like pausing Wi-Fi, family profiles and monitoring usage. Easily add more boosters to expand your coverage even farther. We’re moving to a virtual installation process by combining our technician team with the latest video chat technology to guide you through the install from the outside of your home. Pik TV doesn’t require any hardware to use. You may find time slots within the next few days, but expect 1 – 2 weeks In other words, I don't need a fast speed. Popular premium options include Netflix Premium, Crave + Movies + HBO, Sportsnet World, and a variety of premium foreign language packages. TELUS always makes sure that every customer receives sufficient bandwidth (or capacity) to get close to their posted speed, even during peak hours. TELUS & Koodo Mobility customers – save an extra $10/mo when you add Internet. One PVR ($20) and one Wireless Digital Box ($10) rental is included at no cost on a 2 year term. If you live alone, and you mainly just email and surf the web, then even our lower-speed plans (15 - 25 Mbps) will meet your needs. Order online for a $50 bill credit . We’ve made all the right moves, building a world-class network direct to your home. After 30 days, if you cancel your internet service, the fee will be. You can never have too much speed. For internet + Optik TV, expect 2 – 4 hours. I am okay with the speed as I don't stream (yet) or game or do any serious multimedia. If you’re not satisfied, you can cancel within 30 days of installation. After 30 days, if you cancel your internet service, the fee will be $15 for each month (or partial month) remaining in your term. Watch TV online with your laptop’s browser, or on the go using your tablet or smartphone and the Pik TV app. Internet and Optik TV; Internet and Pik TV; Starter. Netflix) included in package, Watch live TV on various devices (e.g. Go to the 'Shop' link at the top of the page to see availability. If you are not on a term agreement (or if you’ve completed it) you may cancel services any time without charge. With upload speeds more than 9x faster than the competition, our Gigabit Internet will provide you with quality video calls when they matter most. (or partial month) remaining in your term. This is important for high quality video conferencing (including Skype and FaceTime) uploading large files and – especially – intensive online gaming. TELUS says it will introduce a new 15 GB for $75 /month plan on Thursday. My telus Internet is horrendous and has been since I started with it July 31 any tips on how to get it to work? Fibre optic cables are made of glass, not metal. All fees – including monthly charges, installation fees (if any) and up to $100 in pay-per-view charges – will be waived. Fibre makes a better internet connection because it can provide better bandwidth, faster speeds, and much better reliability. Protect against viruses, malware, online tracking and much, much more. All fees – including monthly charges, installation fees (if any) and up to $100 in pay-per-view charges – will be waived. Unlike our competitor’s gateway and pods, with the TELUS Wi-Fi Hub or T3200M and Boost Wi-Fi, you get wall-to-wall coverage at or near your subscribed speed – even when multiple devices are connected. Want more options? You can book an installation appointment during checkout, You may find time slots within the next few days, but expect 1 – 2 weeks, For internet alone, installation takes 1 – 2 hours. The majority of our customers already enjoy a fibre optic internet connection direct to their homes. To help us improve this website, we'd love to hear your feedback. The plans start at $75 for 10 GB of high-speed data for every line on the LTE network. It’s a live TV streaming service that lets you watch your favourite shows – live or on demand – on just about any screen. . Hi, I have internet 15 and optic tv. TELUS Internet is required for all TV packages. Once you order Pik TV you’re ready to start watching live TV. So the cancellation fee will be 6 months x $15 = $90 (plus taxes). If you received a gift with purchase, you have 21 days to return it. All fees – including monthly charges, installation fees (if any) and up to $100 in pay-per-view charges – will be waived. What’s the difference between TELUS and other internet providers? “Launching tomorrow, we have a promotional offer for new, renewing and existing BYOD customers who can get 10 GB for $75 plus 5 GB bonus data on Canada’s largest and fastest network with the best customer service.”. Telus Internet 15 Light usage – Mostly email, surf, and use social media. To help us improve this website, we'd love to hear your feedback.