The $75 Core plan now comes with 500 GB of data, not 200 GB. You are not allowed to speak to a human being in order to make changes to your internet bundle. If you leave within the first 12 months, you will be charged an iQ device repayment fee of $10 for each remaining month. Home wireless broadband: Is it right for you? There was a problem submitting your details. Optional, only if you want us to follow up with you. You also get membership benefits including discounted movie tickets, sports tickets and others. And I hate Optus. Telstra’s most unique feature is the sheer size and experience of the company. There is just NO interest or accountability evident in their service. TechRadar's take on the best NBN deals available in Australia this month. Prices start at $75 a month for which you receive a reasonable 500GB of data and Standard speed; unlimited data is available from $90 per month, at Standard Plus speeds. As far as plan performance goes, Telstra's typical evening speeds are well among some of the highest on the market, especially its NBN50 and NBN100 plans. Call 13 22 00 from 8 am to 9 pm Australian Eastern Time to be connected to a Telstra customer service representative. Have they managed to keep their costs down? A short while back, Telstra started offering month-to-month contracts on all plans and and unlimited downloads on most. In return, you get the comfort and reliability of a major provider, plus a bunch of features to boot. You can learn more about how we make money here. New customers only. Telstra sucks. 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They told me the rep hadn't been booked as the system failed. You can also subscribe to Foxtel Now, DocPlay, Garage and AnimeLab (all with the first month free) and reality streaming service hayu, which gives you months of free access. I am CC sending this to Telstra, but because they do not care about customer service no one probably call be back, however if they do call then perhaps they can help with my enquiry to get NBN installed so worth a shot! You can also add on subscriptions for Aussies sports apps – AFL, NRL, Netball and A-League (and if you’re a Telstra mobile customer as well, those are free!). We try to take an open and transparent approach and provide a broad-based comparison service. My review...based on my latest set of interactions with the Telstra customer service process. For example, if you were considering Telstra's $90 unlimited data plan which comes with a standard speed of NBN 50, boosting speeds to NBN 100 would bring the total cost to a hefty $120 per month. Best value when bundled with other Telstra services. 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Telstra: Get Kayo for $15/mth for 12 mths, Telstra Mobile: Get 3 Months of BINGE Free. If you stay connected for 12 months, the iQ device fee is waived. You can get an unlimited data NBN 50 plan from most other providers for that kind of money, or even less. Sports HD grants access to Australia’s only 4K Ultra HD live sport channel, too, while the Movies HD bundle comes with a 24-hour Ultra HD movies channel for the ultimate in picture quality. Make sure you keep all records with Telstra or better yet don’t deal with them at all. We value our editorial independence and follow editorial guidelines. Run an Internet speed test to find out. National Broadband Network: Everything you need to know, Mobile broadband: Everything you need to know. (As you can see, there's a fourth 'Premium' option only available to some customers - more on which below. It has been 3 days and the NBN has still not been activated. Is Foxtel Through Telstra the Same as Regular Foxtel? 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